Effective 3 August 2026
This English text is provided for convenience. The Korean version is the governing text — if the two differ, the Korean version prevails. Read the Korean version.
SMART SN Co., Ltd. collects only the information necessary to provide the Service. We do not collect resident registration numbers, and we do not inspect the contents of customer communications.
| Category | Items | When collected |
|---|---|---|
| Required | Email address, name | On application or sign-up |
| Optional | Country of residence, phone number | On application |
| Payment | Payment method token issued by the payment provider, card type and last four digits | On payment |
| Generated automatically | Connection time, assigned IP, total traffic, IP address of the connecting device | While using the Service |
We do not store card numbers or passwords. The payment provider handles them directly, and we retain only the token needed to confirm that payment was made.
At sign-up you may optionally consent to receiving promotional messages. Declining places no restriction whatsoever on signing up or using the Service.
| Items | Email address, name |
| Purpose | Notices about new services, discounts and events |
| Channel | |
| Retention | Until consent is withdrawn or the account is closed |
You can withdraw consent at any time from My Service. Even after withdrawal, we continue to send messages necessary to provide the Service, such as provisioning, payment and fault notices.
We do not inspect or record the contents of the communications customers send and receive through the Service. For fault handling and abuse response we record only connection time, assigned IP and total traffic. We do not record which sites were visited.
| Information | Period | Basis |
|---|---|---|
| Account information | Until termination | Provision of the Service |
| Connection records | 3 months | Protection of Communications Secrets Act |
| Records of contracts and withdrawal of subscription | 5 years | E-Commerce Act |
| Payment records | 5 years | E-Commerce Act |
| Records of consumer complaints and disputes | 3 years | E-Commerce Act |
Information is destroyed without delay once its retention period has passed.
We do not provide customers' personal data to third parties. Where there is a request under applicable law, we follow the procedures that law prescribes.
| Processor | Work |
|---|---|
| Payment gateway | Taking payment and processing refunds |
| Email delivery service | Sending notification emails |
Specific processors are disclosed in this policy once contracts are concluded.
Our servers are located in the Republic of Korea. The personal data of customers residing abroad is transferred to and processed in the Republic of Korea in order to provide the Service.
You may at any time request that we:
You can view and change your details directly in My Service, or make a request using the contact details below. A legal representative or authorised agent may also make a request.
We use cookies only to keep you signed in. We do not use cookies for advertising or behavioural tracking.
| Officer | Choi Young-chan, Director |
| Phone | +82-42-721-5175 (weekdays 09:00–18:00 KST) |
| Address | Rm 305, Bldg 16, 160 Daehwa-ro, Daedeok-gu, Daejeon, Republic of Korea |
If you need advice about a privacy infringement, you may contact the following Korean bodies.
When this policy changes we give notice on the Service's pages from 7 days before the effective date. Changes with a significant effect on customers are notified 30 days before.